Blas Crickhowell

Wine | Beer | Spirits | Tasting

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Blas Crickhowell Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details
Telephone - 07356 064640
Email - Peter@blascrickhowell.co.uk

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:
· Names and contact details
· Usage data (including information about how you interact with and use our website, products and services)

We collect or use the following personal information for information updates or marketing purposes:
· Names and contact details
· Purchase or account history

We collect or use the following personal information to protect client welfare:
· Names and contact information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

-Data collection is vital for a small shop selling wine, beer, spirits, and tasting, enabling continuous service improvement and effective marketing within the UK. By understanding customer preferences, needs, and feedback, products and events can be personalised, new offerings developed, and marketing optimised to reach the target audience with relevant information. This data-driven approach refines business operations and builds stronger customer relationships by demonstrating a commitment to satisfaction and providing a tailored experience.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

- Data collection is vital for a small shop offering wine, beer, spirits, and tasting, enabling continuous service improvement and effective marketing within the UK. By understanding customer preferences, needs, and feedback, products and events can be personalised, new offerings developed, and marketing optimised to reach the target audience with relevant information. This data-driven approach refines business operations and builds stronger customer relationships by demonstrating a commitment to satisfaction and providing a tailored experience.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information are:

· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from
· Directly from you

How long we keep information
6-years.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Retention periods

Contact Details (Name, Address, Email, Phone Number) - 6 years after the customer unsubscribes from our mailing list. Primarily for ongoing communication regarding products and events. Consider anonymisation or secure deletion after this period unless there's a strong, documented reason to retain it longer (e.g., safeguarding concerns).

Who we share information with

Data processors

Hostinger

This data processor does the following activities for us: Hostinger, as my data processor, provides secure hosting, website builder, and business email services. They store and process personal data collected through my website and email accounts only as needed to deliver these services. Hostinger follows my instructions and complies with legal data protection requirements. They do not use or share my clients\' personal data for any other purpose.

Sharing information outside the UK

Where necessary, our data processors will share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Hostinger UAB
Category of recipient: Cloud hosting and website services provider
Country the personal information is sent to: Lithuania (European Union)
How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)

Square (Block, Inc.)

  • What they do: Square provides our point-of-sale (POS) system, payment processing, and inventory management. They process transaction data, including payment information, customer names, and contact details, to facilitate sales and manage our retail operations.

  • Data processed: Transaction history, payment details, and customer contact information (where provided).

  • Compliance: Square complies with applicable global data protection laws, including the UK GDPR, and utilizes robust security measures, such as PCI-DSS compliance, to protect payment data.

Organisation name: Square (Block, Inc.)

Category of recipient: Payment processing and point-of-sale services

Country the personal information is sent to: United States (and other locations where Square operates)

How the transfer complies with UK data protection law: Square utilises standard contractual clauses (SCCs) and other approved mechanisms to ensure that personal data transferred outside the UK receives an equivalent level of protection as required by the UK GDPR.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

May 2026

Blas Crickhowell

Tel: 07356 064640
Peter@blascrickhowell.co.uk

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